Shipping policy

Shipping Policy

Shipping Rates

Shipping costs are calculated at checkout based on the delivery location and the selected shipping method. The final shipping rate will be displayed before you complete your purchase.

Processing & Production Time

All orders are processed and prepared for shipment within 5-7 business days after your order is placed. Business days do not include weekends or holidays.

You will receive a confirmation email once your order has been shipped.

Delivery Timeframe

After your order has been processed and shipped, delivery times may vary depending on:

  • Shipping destination
  • Carrier delays
  • Weather conditions
  • High-volume shipping periods
  • Other unforeseen circumstances

While we strive to deliver orders within the estimated timeframe, delivery dates are not guaranteed.

Shipping Locations

At this time, we only ship within the United States. We do not currently offer international shipping.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24-48 hours to update after the carrier receives the package.

Customers can use the tracking number provided to monitor the status of their shipment.

Packaging

We take great care in packaging all orders to help ensure they arrive safely and in excellent condition. Packaging materials may vary depending on the type and size of the products ordered.

Delayed Shipments

Occasionally, shipments may be delayed due to factors beyond our control, including carrier disruptions, severe weather, holidays, or increased shipping volumes.

If your order experiences a significant delay, please contact us and we will do our best to assist you.

Lost or Missing Packages

If your package is marked as delivered but cannot be located, please:

  1. Verify the shipping address on your order.
  2. Check with household members, neighbors, or building management.
  3. Contact the shipping carrier directly for additional information.

If you are unable to locate your package after completing these steps, please contact us within 7 days of the marked delivery date. We will work with the shipping carrier to investigate the issue.

Please note that we are not responsible for packages lost due to incorrect shipping information provided by the customer.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us at fifthwheelco@yahoo.com.

Thank you for shopping with us! We appreciate your business and look forward to serving you.